We want to make it as easy as possible for you to do business with TODCO
or your truck body or trailer manufacturer. Scroll below to find
the answers to the questions we hear most often. Can't find your
question? Ask it at the bottom of this page and e-mail it to us.
We'll answer right away, and probably add your question to this
section!
Q. Is
there an easy way to determine which TODCO door is best
for my needs?
Each
TODCO door is custom made to match the needs of the
end user. To help you in the selection of which type
of door will meet your needs, click on the "Door Selector" to
the left. Answer a few questions and you will be guided
to in-depth information on the style of TODCO door
that's right for you, as well as the options and accessories
available for that door.
Q:
Why is having the TODCO serial number important when
ordering a replacement part or panel?
Every
TODCO door is custom made to fit a specific truck body
or trailer, and we keep records of every overhead door
we make. Your serial number will tell us exactly what
kind of door or parts were used originally. This is
your best guarantee that the replacement part(s) or
panel(s) you order will fit perfectly.
Q:
Where can I find the TODCO serial number on my overhead
door?
The
serial number is on a metal tag attached to the inside
of your door. Standing inside your trailer or truck
body, it is located on the upper right-hand (road
side) corner of the overhead door.
Q:
Where can I find the TODCO serial number on my walk
ramp?
The
serial number is on a metal tag attached to the left
side rail, close to the handles.
Q:
Can anybody order TODCO replacement parts and doors
from the factory?
NO.
TODCO has a nationwide network of distributors who
stock genuine TODCO parts to ensure that downtime is
kept to an absolute minimum. To find the distributor
nearest you, please call TODCO Customer Service at 740-383-6376
Q:
How do I determine who manufactured my trailer?
There
is usually a plate located on the front road-side of
the trailer or truck body, just behind the driver's
side of the cab. This plate will identify the Original
Equipment Manufacturer (OEM) and the year the trailer
or truck body was made. TODCO maintains extensive records
of OEM bodies and trailers, so providing us with the
make and year of manufacture can sometimes help us
determine which overhead door replacement part(s) or
panel(s) will fit your needs. Your best guarantee of
a good fit is to provide us with your TODCO door serial
number.
Q.
What are the advantages of an overhead door versus
a swing door?
Because
overhead doors lift up and out of the way, there's
no worry about clearance for swinging doors to open.
Your driver can back right up to a dock or squeeze
down a tight alley and then open the door. And drivers
can get to their loads fast, so the time saved on each
delivery can really add up. Overhead doors can be used
for the side and rear loading of vans and trailers,
the easy loading of containers and twins, and even
for piggy-back operations.
Q:
What is the difference between prime coated and top
coated?
The
prime coat (or a "primed" door) is the first coat of
ToughShell™ U.V. coating applied to a plywood
dryfrieght overhead door. The panels are then ready
to accept a second coat, or top coat, in the color
of your choice.
Q:
What is the best way to specify a particular top
coat color?
By
providing a paint manufacturer's code number or paint
chip.
Q:
How can I tell the difference between an aluminum
covered (or aluminum clad) door and an extruded aluminum
overhead door?
An
aluminum clad door has a thin layer of aluminum wrapped
around the outside of the panels. You can see the wood
on the inside of the panel. The panels of an extruded
aluminum door are made entirely of aluminum.
Q:
Is there a standard track size for TODCO overhead
doors?
No.
Every TODCO door is custom built to maximize the operating
efficiency of each trailer or truck body. Please refer
to the parts section of our Web site for specifics
about track sizes for your application, or use the "contact
us" section to e-mail us with any specific questions
about your track size.
Q:
What is the difference between a "drop-in door" and
a "complete door"?
A "drop-in
door" includes just the door panels and hardware. A "complete
door" will also include track and counterbalance – everything
needed to install an overhead door.
Q:
When measuring for a replacement door, what is the "opening
width"?
This
is the width of the space that an overhead door will
need to cover. If you provide us with the TODCO serial
number, we have the opening width of your door on file.
If the serial number is not available, please provide
the actual measurements of the width of your trailer,
from the left inside wall to the right inside wall
(post to post), along with the name of the manufacturer
of your truck body or trailer, and the year it was
made. There is usually a plate located on the front
road-side of the trailer or truck body, just behind
the driver's side of the cab. This plate will identify
the Original Equipment Manufacturer (OEM) and the year
the trailer or truck body was made. TODCO maintains
extensive records of OEM bodies and trailers, so providing
us with the make and year of manufacture helps ensure
your replacement part(s) or panel(s) will fit perfectly.
Q:
When measuring for a replacement door, what is the "opening
height"?
This
is the height of the space that an overhead door will
need to cover. If you provide us with the TODCO serial
number, we have the opening height of your door on
file. If the serial number is not available, please
provide us with two actual measurements: 1) the height
of your trailer, from the inside floor to the inside
ceiling, and 2) the distance from the inside floor
sill to the underside of the header. Along with these
measurements, please provide the name of the manufacturer
of your truck body or trailer, and the year it was
made. There is usually a plate located on the front
road-side of the trailer or truck body, just behind
the driver's side of the cab. This plate will identify
the Original Equipment Manufacturer (OEM) and the year
the trailer or truck body was made. TODCO maintains
extensive records of OEM bodies and trailers, so providing
us with the make and year of manufacture helps ensure
your replacement part(s) or panel(s) will fit perfectly.
Q:
What is a "panel stack up"?
This
is another way to provide TODCO the information needed
to order a replacement overhead door. You must measure
the actual width and height of the 1) bottom panel,
2) top panel, and 3) one of the intermediate or middle
panels. (Note: If your intermediate panels are not
all the same size, we will need the measurements
of each intermediate panel). Do not
measure the tongue of the panels. Be sure to include
the number of intermediate panels you need. This
complete information is called a panel stack up.
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